Nxs Internet and Nebu
Profile
Nebu are global suppliers of web based data collection and panel management software. Based in the Netherlands, with offices in the UK, US and Hungary, and clients in over 30 different countries, web based deliverables are an essential part of the Nebu offering.
Nebu has been providing software to the Market Research industry for over 20 years, and experienced considerable year on year growth, and is now recognised as the leading supplier of panel management software.
Nebu's products
Dub InterViewer, their data collection tool, is a single system that allows face2face, telephone and internet research from one centralised platform.
The management of the tool is Internet based, allowing supervisors/managers to access the system from any location, launch new projects, check on project progress, view productivity statistics of agents, and even correct/edit the data collected. All interviewing takes place over the web, meaning that the need for traditional call centers, with all agents in the one unit, is no longer necessary: interviewers can be monitored by supervisors regardless of location. Nebu also provides the ability to fully switch from telephone interviewing to web data collection instantly to fulfil the respondent needs.
Online data collection has always been a key contributor to Nebu's success. The same tools are used to manage the intake questionnaires for those wishing to become a 'voice' within an online community.
Dub Knowledge is their highly extensive panel management system which handles and manages the respondent data for those people joining online panels/communities. It is a feature rich product, which includes sample management, a respondent reimbursement system, an e-mail invitation and reminder system, portal management, extensive access management and much more. It is the very richness of Dub Knowledge that has led it to being dubbed 'The Best Panel Management System on the Planet'.
Nebu and Nxs Internet
Many of Nebu's clients choose to let Nebu manage the hosting of the software, and the related costs of the maintenance of such a system. Obviously, Nebu needs a reliable and effective partner to ensure the delivery of such high levels of hosting service as they have become used to in Nebu's software. It is for this reason that Nebu selected NXS as its hosting supplier.
Marcel Smits, Manager System Administration at Nebu, says: “The experience that NXS has in hosting and maintaining server parks, guaranteeing the uptime of often business critical services, and their experience in dealing with Internet Security issues associated with holding personal data, meant they were the only choice for Nebu.”
