Helpdesk

As a customer you will surely be dealing with some questions or some problems where you don’t know the answer to right away. No doubt that our helpdesk can help you!

Our helpdesk consists of:

For questions about your hosting package on our servers.

For problems with configuring or reading your e-mails.

Questions about your own server in our network.

Questions about the use of the customers administration system.

Still haven’t found an answer?

If you still haven’t find a solution to your problem, we gladly handle your problem by e-mail helpdesk@nxs.nl. We will then be having your personal data, we can consult other staff to find a solution and no misunderstandings will take place concerning the spelling of for instance passwords.

What you should indicate in your e-mail:

• The problem
• The configuration that you use
• The errors your computer gives you

Your e-mail to helpdesk@nxs.nl will be answered as soon as possible, normally within a day!